Your New Daily Ritual.
Frequently asked questions
What is the return policy?
1. Damaged Products
- Refunds/replacements are provided for damage reported within 30 days of delivery, supported by photo/video evidence. Returns are usually not required.
2. Incorrect or Missing Items
- Customers are eligible for a refund or replacement upon submitting photo/video evidence of the incorrect or missing items.
3. Canceled Orders
- Full refunds are given for orders canceled before processing or shipping, excluding print-on-demand and pre-order products.
4. Delayed Orders
- Refund/replacement available if tracking is stalled or expired after 60 days from shipping.
5. Refunds for Delivered Orders
- If an order is tracked as delivered but the customer claims non-receipt, a non-delivery certificate from the local post office is required to process a refund.
How long is the average delivery time?
The average delivery time is around 1-2 weeks. But delivery times may vary.
What are the benefits of Pour-over coffee over anything else?
Studies find pour-over is the superior brewing method for maximizing health benefits and minimizing risks. The filtering process removes diterpenes that raise LDL cholesterol. This method is linked to a lower risk of premature death, cardiovascular disease, and arrhythmias. It also helps reduce the risk of chronic conditions like diabetes and Parkinson's, guaranteeing a healthier cup. While keep that Coffee taste that you crave for.
How should I pour Pour-Over?
To make pour-over coffee, start by rinsing the filter. Add grounds, then pour a small amount of water for a 30-second bloom. Continue with a slow, steady main pour in circles until the desired amount is brewed. This method ensures a clean, evenly extracted and flavorful cup.
Filter Your Coffee, Protect Your Heart.